🚚 Free Delivery Across India • 💯 Cash on Delivery Available • ⭐ 10,000+ Happy Customers • 🎉 10% Off On Pre-Paid Payments
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Frequently asked questions
How long does delivery take?
Standard delivery typically takes 7–14 business days depending on your location. Once your order is dispatched, you'll receive a tracking link via email so you can follow it every step of the way. During peak seasons, please allow a couple of extra days.
What is your return and refund policy?
We offer a 14-day return window from the date your order arrives. Items must be unused and in their original packaging. Once we receive and inspect the return, refunds are processed within 5–7 business days back to your original payment method.
How do I track my order?
As soon as your order ships, you'll get a confirmation email with a tracking number and a direct link to follow your package in real time. You can also track it anytime by visiting the Track My Order page on our website.
Is it safe to pay on HAVN?
Absolutely. HAVN uses SSL encryption on all pages and your payment details are processed through trusted, PCI-compliant payment gateways. We never store your card information on our servers. You can shop with complete confidence.
I received a wrong or damaged item — what do I do?
We're sorry to hear that — this shouldn't happen. Please contact our support team within 48 hours of delivery with a photo of the item and your order number. We'll arrange a free replacement or a full refund, whichever you prefer, no questions asked.
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